 |
A
phenomenon who has delighted audiences throughout Britain and abroad, Geoff
Burch is an extraordinary speaker whose unique and refreshing outlook on
customer care and sales has made him the busiest of speakers available. He is
the author of Resistance is Useless - the Art of Business Persuasion which has
just been published in the USA following its outstanding success in the UK.
His slightly unconventional image and
extensive use of humour should not hide the fact that he has a powerful message
which can benefit absolutely any client-focused organisation. His credentials
are impressive having worked extensively with the likes of BT, Barclays, Lloyds,
Galagher, National Girobank, Prudential, Pearl, Scottish Amicable, Lex, Logica,
Tandem and many more companies to present, motivate and train at all levels.
The son of a Viennese psychiatrist, Geoff has a wealth of experience
illustrating the thinking required to make our customers love us! Geoff is
equally at ease speaking at a conference as he is after dinner. It is our belief
that virtually every company we speak to could benefit from his entertaining
style and compelling message!
Having gained a reputation as both a funny
and persuasive speaker, he was constantly being asked to teach his skills to
others. His style is relaxed and fun, his observations are unique and his impact
on an audience is amazing. You could fill a room with a cross section of people
from a part-time cleaner to a managing director of an international company and
everybody would come away with new ideas. Geoff isn't just interested in talking
about selling and customer service, he looks at every conceivable area of
interaction between the company and the customer.
Geoff is meticulous in preparing his presentation, studying the profile of the
audience, the market in which they work, the competition they face and how to
exploit the advantages they have. He then combines this specific information
with his generic approach to any situation. His power to make a sales
organisation believe in itself and to establish and maintain the motivation to
succeed is central to his presentation. |
|
Geoff Burch is possibly the most original
sales coach in the UK. He is flexible and can work in a conference or after
dinner environment. In a business that seems to be dominated by acronyms and
mnemonics, Geoff Burch takes us in a different direction and provides, as his
impressive client base will testify, a very high level of satisfaction.
Highly experienced and always captivating,
Geoff Burch has the unusual habit of arriving on the conference platform riding
a motorcycle, normally a Harley Davidson. He is a speaker who is certainly in a
class of his own.
|